Please find below a collection of frequently asked questions. However should the information below not immediately answer your enquiry then please get in touch with us directly by visiting our contact page and sending us a message.
Can I Order By Phone?Yes. If you prefer to place your order by phone, you can ring our dedicated order fulfillment team on 0845 117 3000 (between 10am and 5pm Monday to Friday). All calls are billed as a local rate call from a BT landline. When ordering by phone you can make payment using either a credit or debit card.
Can I Order By Post?If you prefer to order by post, you can click here to download a PDF order form. Please complete and send your completed order form to us together with your payment. If paying by cheque please make your cheque payable to: J. R. Whitehead. We will then process your order upon receipt.
Why Do You Only Offer Free Domestic Shipping For Internet Orders?Ordering online helps us to streamline the ordering process. We want to offer all customers an 'ethical bribe' to make use of this automated ordering method.
I'm A Trade Book Seller How Can I Stock Your Books?Thank you. We would love for you to stock our books. We are pleased to work with retail book sellers worldwide. We offer trade discounts on book orders of 5 (or more) copies of the same title. Trade discount incrementally increase in line with the more copies you purchase. To be sent a Trade Order Form together with download details for our retailer promotion pack please contact us.
Do You Have Other Books About Reading Corporation TransportYes, please take a look at our book shop pages. More titles are planned for release shortly.
How Safe Is It To Order OnlineWe have partnered with PayPal to process online payments. You are able to make an online purchase with a credit or debit card even if you do not have a paypal account.
Do You Ship Orders InternationallyYes we ship Worldwide. Postage and Packing (also known as shipping and handling) charges will clearly be displayed during the checkout procedure of your online order.
How Are Your Books Packaged & DeliveredWe use purpose made corrugated cardboard book wraps to ensure your book arrives in perfect condition. Rest assured you can order online for postal delivery with confidence.
Can I Specify An Alternative Delivery AddressYes, we are happy for you to specify an alternative delivery address for the delivery of your order. Please specify the shipping address during the checkout process when making your order.